Privacy policy

Southern Events (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and share your information in accordance with the New Zealand Privacy Act 2020.

1. Information We Collect

We may collect the following types of information when you purchase tickets, attend our events, or interact with us:

Contact details (e.g. name, email address, phone number).

Payment details (processed securely via third-party providers; we do not store full card details).

Event attendance information (tickets purchased, check-ins).

Marketing preferences and communication history.

Photographs, videos, or recordings taken at events.

2. How We Use Your Information

We may use your information to:

Process ticket purchases and manage event attendance.

Communicate with you about events, updates, or changes.

Ensure health, safety, and security at events.

Send marketing communications (only if you have opted in, with the option to unsubscribe at any time).

Improve our services and future events.

Comply with legal or regulatory obligations.

3. Sharing of Information

We will not sell your personal information. We may share your information only with:

Authorized third-party service providers (e.g. ticketing platforms, payment processors, IT providers).

Venues, security, or contractors where necessary for event operations and safety.

Law enforcement or regulators where required by law.

4. Data Security

We take all reasonable steps to protect your personal information from loss, unauthorized access, disclosure, or misuse. Personal data is stored securely and only accessible to authorized staff and contractors.

5. Retention of Information

We will only keep your personal information for as long as necessary to fulfill the purposes it was collected for, or as required by law. After this period, data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.

Request correction of your personal information if it is inaccurate or incomplete.

Withdraw consent for marketing communications at any time.

Requests can be made by contacting us using the details below.

7. Cookies & Online Data

If you use our website or ticketing platforms, basic information (such as cookies or analytics data) may be collected to improve functionality and user experience.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will apply immediately.

9. Contact Us

For questions, concerns, or requests relating to your personal information, please use the contact page.